We designed a bespoke version of the iKeep Outsourced Accounts Package suitable for both company-owned and franchise stores, based on a scope of works and monthly retainer negotiated with head office.

In this instance, we partnered with Findex, as its network of offices throughout Australia meant that each of the JAX franchise owners would have a contact point close to their location.

Our familiarity with a wide range of software packages and accounting background meant that it was simple to upskill our team in MarlinGTX. After putting a select few of our team through training, we developed our own checklists for what needed to be done each day, week, fortnight and month to ensure that all statutory and taxation requirements are fulfilled – and to ensure that monthly reports are delivered on time with no hassle.

We also took a hands-on role supporting the franchise store owners, many of whom were running a business for the first time. This included guidance on obligations such as workers comp, ensuring correct award rates were being paid and assisting with BAS lodgement. This not only assists the franchise owners, but also gives JAX comfort that its franchisees are doing the right thing and enables it to offer extra support where required.